Shipping & Returns
SHIPPING & DELIVERY
Jamesia Tru 2 Form, LLC ships within the United States only. Jamesia Tru 2 Form, LLC is not and will not be able to services International locations at this time such as Canada, UK, Germany, and Japan and/or military location with APO and FPO. The risk of loss and title for all merchandise ordered on Jamesia Tru 2 Form, LLC website(s) pass to you when the merchandise is delivered to the shipping carrier. All orders will be shipped via USPS Priority Mail with delivery confirmation included unless another carrier is selected. Shipping charges are a flat rate of $10.00 (ten dollars). All products are made fresh to order and ship Monday – Friday and every other Saturday after receipt of a cleared payment. You will be notified of out of stock merchandise as soon as possible.
Jamesia Tru 2 Form, LLC is based in Virginia. During late springtime and summer months (May to September), items are more sensitive to the heat and may melt during transportation or left outside. Jamesia Tru 2 Form, LLC does not replace hand & body lotions that has melted. Lotions can be whipped again if melting occurs. Please note: If your hand & body lotion melts, there are no negative effects, and it will not take-away any of the benefits these natural products provide. All orders placed during May and September will be shipped with “extra care” Monday thru Friday and every other Saturday.
RETURN POLICY
We strive to bring you the best nature has to offer! We, Jamesia Tru 2 Form, LLC understand that while we aim to satisfy our customers, there may be a time we might miss your mark. Certain products such as hand & body lotions cannot be return or exchange due to the nature of these products. All sales are considered final for these products. If merchandise is damaged, or defective, Jamesia Tru 2 Form, LLC will try hard to provide you a satisfying solution. Please notify us of an issue within 24 hours of the delivery date of your order.
*Jamesia Tru 2 Form, LLC monitors return activity for abuse and reserves the right to limit returns or exchanges*